Refund & Cancellation Policy

1. Post-Activation

Membership payments are generally non-refundable after activation.

2. Pre-Activation

Prior to activation, cancellation requests may be reviewed on a case-by-case basis.

3. Service Unavailability

If Kristall Klear Direct is unable to provide service in a confirmed service area, alternative arrangements or refunds may be considered.

4. Benefits Already Utilized

Membership benefits already utilized may be deducted from any approved refund.

5. Discretion

Refund decisions remain at the discretion of Kristall Klear Direct management and applicable consumer protection laws.