Ordering premium water has never been easier. Follow these simple steps from order to delivery and recycling rewards.
Ordering
Placing an order takes minutes. From quantity to doorstep, here's the full flow.
Select your preferred quantity. Minimum order: 50 packs.
Provide your delivery address and preferred date where available.
Review your order and complete payment securely online.
Receive instant confirmation by email and SMS. Track your order from your dashboard.
Your water is delivered safely to your doorstep.
Delivery
From confirmation to your door, every order moves through four clear stages.
Confirmation
Processing
Transit
Delivery
Recycling Rewards
Returned bottles help reduce waste and may qualify you for recycling rewards, subject to the current programme terms.
Optional benefit
Every FactoryLink™ customer can order without joining anything. Customers who qualify may enjoy additional VVIP benefits — an added layer of value, not the starting point.
Exclusive pricing reserved for qualifying FactoryLink customers.
Preferred scheduling within our Lagos and Abuja zones.
Saved addresses and payment methods for one-tap orders.
Return empty bottles and earn eligible rewards.
Members-only offers and seasonal drops.
Reorder past deliveries in seconds.
Priority access to gifts and campaign windows.
Benefits apply based on the current programme.
Factory-fresh drinking water delivered directly to your home or business.